We are pretty stringent with our quality control, but occasionally something might slip through the cracks. If your product is faulty, or we sent you an incorrect order by mistake, send it back to us within 30 days of delivery for a full refund (including shipping*).
If you change your mind (it happens to the best of us) or wish to make a return, please contact email@example.com as we would love to help you exchange or refund your purchase if returned within 30 days of delivery. There are a few things to note: the return shipping isn’t covered, and refunds need to be sent to the original purchaser’s method of payment. All items must be returned in original condition and in the original packaging.
Remember, all our products come with a 1-year warranty, so if something goes awry down the track, be sure to let our customer support team know via firstname.lastname@example.org.